​1. Information We Collect

We collect personal information you provide directly when you:

• Contact us via email, phone, or through our website

• Book appointments or consultations

• Subscribe to our newsletter

• Purchase gift cards, merchandise, or memberships

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This may include:

• Name

• Email address

• Phone number

• Social media handles (if voluntarily shared)

• Billing and shipping information

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We may also collect limited non-personal information automatically, such as:

• Browser type and version

• Device information

• Pages visited on our site

• Time spent on each page

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2. How We Use Your Information

We use your personal information to:

• Schedule and manage appointments or consultations

• Communicate important booking or policy updates

• Process shop or gift card purchases

• Send newsletters, studio updates, and promotions (only with your consent)

• Improve website experience and studio services

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3. How Your Information Is Shared

We do not sell or rent your personal information.

We may share your data with trusted third-party service providers who assist us in:

• Booking and scheduling 

• Payments and POS 

• CRM and email marketing ​

These providers are required to keep your information secure and confidential.

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4. Data Security

We take reasonable technical and organizational measures to protect your data. While no system is 100% secure, we continuously monitor our practices to safeguard your personal information to the best of our ability.

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5. Your Rights Under the California Consumer Privacy Act (CCPA)

If you are a California resident, you have the right to:

• Know what personal information we collect and how it’s used

• Access your personal information

• Request deletion of your data (with some legal exceptions)

• Opt out of any sale of your personal information (we do not sell data)

• Non-discrimination for exercising your rights

To exercise your rights, please contact us.

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6. Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies. Disabling cookies may affect some functionality on our site.

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7. Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices or content of those third-party websites.

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8. Marketing Communications & Opt-In Consent

By providing your contact information through our website, booking form, or in person, you consent to receive communications from L2 INK. This may include:​​

• Appointment confirmations and reminders

• Important studio or policy updates

• Promotions, newsletters, and announcement​​​

You agree that L2 INK may contact you via email, text message (SMS), or phone using the information you provided, even if your number is on a federal or state “Do Not Call” list.

Message and data rates may apply depending on your carrier. Consent to receive marketing messages is not required to receive services. You may opt in to receive text or email marketing by checking the appropriate box when you book or sign up.

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Form Consent Statement:
By continuing, you agree to L2 INK’s Privacy Policy and allow us to contact you regarding your booking or related services. Marketing messages are optional, and you may opt out at any time.

 

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9. How to Unsubscribe or Opt Out

You may unsubscribe or opt out of marketing communications at any time:​

• Email: Click the “Unsubscribe” link included at the bottom of our marketing emails.

• Text (SMS): Reply “STOP” to any marketing message to stop receiving further texts.

• Direct request: Contact us at info@l2ink.com to update or remove your communication preferences.​​

You may still receive essential non-marketing messages such as appointment confirmations, policy updates, and payment receipts.

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10. Managing Your Preferences

To update your communication preferences, correct your contact information, or change how we reach you, please email info@l2ink.com.
Requests are typically processed within 10 business days.

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11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

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12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Email: info@l2ink.com
Address: L2 INK, 7701 Santa Monica Blvd, West Hollywood, CA 90046